AKBARI BAZAR – Return & Refund Policy
1. Overview
At AKBARI BAZAR, we are committed to providing premium quality organic products, herbs, seeds, dry fruits, and natural items. If you are not satisfied with your purchase, our return and refund policy ensures a fair and transparent process.
2. Eligibility for Returns
You may request a return or refund under the following conditions:
- Product is damaged upon delivery
- Wrong item received
- Product is expired or near expiry
- Product quality is not as described
? Note: Due to the nature of food and organic products, returns are only accepted in valid cases.
3. Return Time Frame
- Customers must request a return within 24 to 48 hours of receiving the order
- Requests after this period may not be accepted
4. Conditions for Return
To qualify for a return:
- Product must be unused and in original packaging
- Must provide proof (images/video) of the issue
- Product should not be tampered with or consumed significantly
5. Non-Returnable Items
The following items are not eligible for return:
- Opened or used food items (unless defective)
- Products damaged due to customer mishandling
- Change of mind after delivery
- Perishable goods after delay in reporting
6. Return Process
To initiate a return:
- Contact us via:
- ? Email: support@akbaribazar.com
- ? WhatsApp: (Add your number)
- Provide:
- Order number
- Product details
- Clear images/videos of the issue
- Our team will review and respond within 24 hours
7. Refund Policy
- Approved refunds will be processed within 5–7 working days
- Refunds will be issued via:
- Bank transfer
- Easypaisa / JazzCash (if applicable)
? Shipping charges are non-refundable unless the mistake is from our side.
8. Replacement Policy
- In eligible cases, customers may choose replacement instead of refund
- Replacement will be shipped at no extra cost (if approved)
9. Order Cancellation
- Orders can be cancelled before dispatch only
- Once shipped, cancellation is not possible
10. Seller Responsibility
- Sellers are responsible for product quality and accuracy
- Repeated complaints may lead to seller penalties or removal
11. Fraud Prevention
AKBARI BAZAR reserves the right to:
- Reject fraudulent or abusive return requests
- Take action against misuse of return policy
12. Contact Us
For any return or refund queries:
? Website: www.akbaribazar.com
? Email: support@akbaribazar.com
? WhatsApp: (+92 333 460 98 85)
